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Outsource Smarter. Scale Faster. Deliver Better.
We help businesses across the US & UK reduce costs, improve efficiency, and delight customers through world-class BPO & Customer Support Services.
With a focus on quality, empathy, and innovation, we become a true extension of your team.
Outsource Smarter. Scale Faster. Deliver Better.
We help businesses across the US & UK reduce costs, improve efficiency, and delight customers through world-class BPO & Customer Support Services.
Your Competitive Edge in Outsourcing
Your Competitive Edge in Outsourcing
10 Sec Average Response Time
We ensure customer queries are answered within an industry leading 10 seconds, delivering instant support and satisfaction.
99.9% Customer Satisfaction
We deliver world-class support backed by an exceptional 99.9% customer satisfaction score. Our service quality consistently outperforms global BPO leaders.
1,000+ Calls Per Day Capacity
With the ability to handle 1,000+ calls per day, we scale effortlessly to meet your growing customer demands.
Enterprise Capacity & Speed
Built for scale, we combine enterprise-level capacity with lightning-fast response times to keep your business moving.
Cost Efficiency
Optimize operations and maximize ROI with our cost-efficient support solutions, without compromising on quality.
Global Coverage (US & UK Focus)
Providing global coverage with a strong focus on the US & UK, ensuring seamless support across key markets.
Trusted Across Diverse Sectors
Trusted Across Diverse Sectors
Taxi & Ride-Hailing
E-commerce & Retail
Healthcare & Medical
Real Estate & Property
Crypto & Blockchain
Insurance & Finance
AI Support Agents
SaaS & Technology
Taxi & Ride-Hailing
E-commerce & Retail
Healthcare & Medical
Crypto & Blockchain
Insurance & Finance
Real Estate & Property
AI Support Agents
SaaS & Technology
Our Services – Full Spectrum BPO Solutions
Customer Support Outsourcing
Be there for your customers 24/7 with multichannel support. Calls, chat, email, SMS, and social — we cover it all.
Inbound Sales & Lead Generation
Turn interest into revenue with proven sales expertise.
From lead capture to booked appointments, we make it happen.
Outbound Campaigns & Telemarketing
Boost revenue with upsells, renewals, and targeted outreach.
Our campaigns drive results — from surveys to credit repair.
Back-Office Support
Simplify operations with fast, accurate back-office solutions.
Data entry, KYC/KYB, claims, marketing, and admin — all handled.
Crypto & Blockchain Support
Support your exchange, wallet, or Web3 community with ease.
Our trained agents know crypto, blockchain, and digital-first support.
CX Consulting & Analytics
Discover insights that fuel better customer experiences.
From BI dashboards to NPS analysis, we optimize your CX.
AI Calling Agents
Reimagine customer calls with AI-powered voice agents.
Inbound or outbound — automated, scalable, and human-like.
Our Services – Full Spectrum BPO Solutions
Customer Support Outsourcing
Be there for your customers 24/7 with multichannel support.
Calls, chat, email, SMS, and social — we cover it all.
Inbound Sales & Lead Generation
Turn interest into revenue with proven sales expertise.
From lead capture to booked appointments, we make it happen.
Outbound Campaigns & Telemarketing
Boost revenue with upsells, renewals, and targeted outreach.
Our campaigns drive results — from surveys to credit repair.
Back-Office Support
Simplify operations with fast, accurate back-office solutions.
Data entry, KYC/KYB, claims, marketing, and admin — all handled.
Crypto & Blockchain Support
Support your exchange, wallet, or Web3 community with ease.
Our trained agents know crypto, blockchain, and digital-first support.
CX Consulting & Analytics
Discover insights that fuel better customer experiences.
From BI dashboards to NPS analysis, we optimize your CX.
AI Calling Agents
Reimagine customer calls with AI-powered voice agents.
Inbound or outbound — automated, scalable, and human-like.
AI-Powered Voice Agents That Sound Human
Smart, Natural & Always Available
At Gorilla360, we go beyond traditional outsourcing. Our fully custom AI Calling Agents are built to handle customer interactions with a natural, human-like voice—helping your business scale conversations without limits.
Whether it’s sales calls, support, or appointment scheduling, our AI agents are designed to deliver consistent, personalized, and scalable communication at a fraction of the cost of hiring large teams.
AI-Powered Voice Agents That Sound Human
Smart, Natural & Always Available
At Gorilla360, we go beyond traditional outsourcing. Our fully custom AI Calling Agents are built to handle customer interactions with a natural, human-like voice—helping your business scale conversations without limits.
Whether it’s sales calls, support, or appointment scheduling, our AI agents are designed to deliver consistent, personalized, and scalable communication at a fraction of the cost of hiring large teams.
Multiple Natural Voices
Choose from a wide range of male and female tones, diverse accents, and multiple languages to match your brand’s voice perfectly.
AI Voice Cloning
Easily replicate your brand’s unique voice or spokesperson, ensuring every customer interaction feels consistent and authentic.
Multi-Language Support
Our AI agents seamlessly handle conversations with customers across the US, UK, and global markets.
Inbound and Outbound
From appointment booking to customer surveys and subscription renewals, our AI agents handle it all seamlessly.
Human Hand off
When conversations go beyond automation, our AI instantly routes customers to your live agents for a smooth handoff.
Analytics and Insights
Gain real-time data and actionable insights to continuously optimize customer interactions and improve performance.
Real Results, Measurable Impact
Proven Sales Growth
Choose from a wide range of male and female tones, diverse accents, and multiple languages to match your brand’s voice perfectly.
Rapid First Contact
Achieved an average first response time of just 12 seconds for a leading taxi company, ensuring faster bookings and happier customers.
Trusted by Customers
Maintained a customer satisfaction score of over 97% for a leading e-commerce retailer, delivering consistent, high-quality customer experiences.
Real Results, Measurable Impact
Proven Sales Growth
Choose from a wide range of male and female tones, diverse accents, and multiple languages to match your brand’s voice perfectly.
Rapid First Contact
Achieved an average first response time of just 12 seconds for a leading taxi company, ensuring faster bookings and happier customers.
Trusted by Customers
Maintained a customer satisfaction score of over 97% for a leading e-commerce retailer, delivering consistent, high-quality customer experiences.
Customers’ Growth Stories
Customers’ Growth Stories
Partnering with Gorilla360 has been a game-changer for our business. Their team feels like an extension of ours, handling customer support and back-office tasks with professionalism and care.
We’ve worked with outsourcing companies before, but Gorilla360 stands apart. Their flexibility, attention to detail, and commitment to quality have helped us scale without sacrificing customer experience.
From day one, Gorilla360 impressed us with their training, onboarding, and responsiveness. Our customers consistently mention how friendly and knowledgeable their agents are — which says it all.
Their blend of people and technology is unmatched. Gorilla360 not only supports our daily operations but also provides insights that help us improve processes and make smarter decisions.
What I love about Gorilla360 is their reliability. Whether it’s after-hours support, lead generation, or handling routine processes, they deliver with consistency and efficiency.
Gorilla360 has allowed us to scale globally while keeping our customer support personal. They truly understand what great service looks like, and it shows in every interaction.
Partnering with Gorilla360 has been a game-changer for our business. Their team feels like an extension of ours, handling customer support and back-office tasks with professionalism and care.
We’ve worked with outsourcing companies before, but Gorilla360 stands apart. Their flexibility, attention to detail, and commitment to quality have helped us scale without sacrificing customer experience.
From day one, Gorilla360 impressed us with their training, onboarding, and responsiveness. Our customers consistently mention how friendly and knowledgeable their agents are — which says it all.
Their blend of people and technology is unmatched. Gorilla360 not only supports our daily operations but also provides insights that help us improve processes and make smarter decisions.
What I love about Gorilla360 is their reliability. Whether it’s after-hours support, lead generation, or handling routine processes, they deliver with consistency and efficiency.
Gorilla360 has allowed us to scale globally while keeping our customer support personal. They truly understand what great service looks like, and it shows in every interaction.
Ready to Transform Your Customer Support?
Scale smarter with AI agents
At Gorilla360, we take the complexity out of BPO, back-office operations, and customer engagement. By combining advanced AI agents with human expertise, we help you streamline workflows, reduce costs, and deliver exceptional customer experiences—all while you stay focused on growing your business.
Let Gorilla360 handle your BPO, back-office, & customer engagement so you can focus on growth.
Ready to Transform Your Customer Support?
Scale smarter with AI agents
At Gorilla360, we take the complexity out of BPO, back-office operations, and customer engagement. By combining advanced AI agents with human expertise, we help you streamline workflows, reduce costs, and deliver exceptional customer experiences—all while you stay focused on growing your business.
Let Gorilla360 handle your BPO, back-office, & customer engagement so you can focus on growth.
Need Assistance? Get in Touch!
Frequently Asked Questions
BPO (Business Process Outsourcing) allows companies to delegate customer support, back-office tasks, and sales campaigns to expert teams. Outsourcing saves up to 60% in operational costs while ensuring high-quality service with trained professionals.
We typically deploy trained agents within 5–10 business days depending on the project size. For urgent needs, we can scale faster using our global talent pool.
We serve a wide range of industries including taxi & ride-hailing, insurance, finance, SaaS, e-commerce, healthcare, real estate, and blockchain/crypto. Each solution is customized to the industry’s compliance and customer engagement requirements.
Yes. Gorilla360 operates on a 24/7/365 model with coverage for US & UK markets, ensuring your customers get help any time of the day.
We follow PCI, HIPAA, and GDPR standards, with strict QA processes and secure infrastructure. Every agent undergoes compliance training, and sensitive data is fully protected.
Absolutely. Our infrastructure supports 1,000+ calls per day per client, with flexibility to scale up quickly for seasonal spikes or product launches.Absolutely. Our infrastructure supports 1,000+ calls per day per client, with flexibility to scale up quickly for seasonal spikes or product launches.
We provide omnichannel support including phone, live chat, email, SMS, WhatsApp, and social media. This ensures customers get help on their preferred channel.
Simply book a free consultation with our team. We’ll analyze your needs, create a tailored outsourcing plan, and onboard your team quickly.
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